FOLO GROUP עברית

Automation and AI

Automatic answering of enquiries, content production and systems integration. Only capabilities that run for clients today.

This is the area where it is easiest to promise more than exists, so it is deliberately limited to three capabilities that run for clients today and that you can watch working during the scoping call. If it is not here, we do not provide it.

What you get · 01

Answering enquiries on WhatsApp

A character that answers in the business's name, in Hebrew, around the clock, to every enquiry a campaign brings in. It knows what the business sells, what it is allowed to say and what it is not, and when to hand the conversation to a person.

  • An answer the moment an enquiry arrives, including when the business is closed
  • Every enquiry kept as a lead with its conversation history, in one place
  • A reminder to a customer who did not reply, on rules you set
  • Handover to a person with the context of the conversation, not from scratch
  • Changing behaviour in plain language — "stop offering X" takes effect without a developer
  • Disclosing that it is an automated answer when it is asked directly

What you get · 02

Producing content

Draft posts, variants of ad copy, and images — produced in the system and delivered to you as drafts. Anything actually published goes out only after a person approves it. That is not a switch we are willing to turn off.

What you get · 03

Connecting systems

Wiring the ad account, the store or site, the enquiry system and the invoicing together, so that a lead from a campaign does not have to be copied by hand between places, and so that what actually closed finds its way back to the ad platform.

  • Meta to the enquiry system: a campaign lead opens as a conversation, with nothing retyped
  • Store to reporting: closed orders attached to the campaign that brought them
  • A periodic report that gathers all of this in one place

How it runs

Trained before it speaks to a customer

  1. 01
    Gathering the facts

    What is sold, in what price range, what is out of stock, and what must never be promised. That document is what the character works from.

  2. 02
    Connecting the number

    The business WhatsApp number is connected to the system. The number stays yours.

  3. 03
    Supervised run

    In the first days every conversation is read by a person, and corrections go in immediately.

  4. 04
    Routine

    It answers, you see everything in the portal, and you correct it in plain language when you need to.

What we need from you

Facts, a number, and one person

  • A business WhatsApp number that can be connected and is not currently used for personal conversations
  • Real answers about products and prices — a character that does not know will either invent or evade
  • Someone available to step into a conversation when it is handed over
  • A decision on what must never be promised: delivery times, guaranteed outcomes, discounts

Next step

On the scoping call you can see this working on a real conversation rather than in a slide deck. If it then looks wrong for your business, we will say so too.